I had been using a small Bluetooth speaker with a mic for conference calls when wfh. The Bluetooth would drop out at the wrong time and would be difficult to reconnect. wanted a hard wired speaker an d a mic and this unit works perfectly for me. I am not a big fan of wear a headset all day or fiddling round to find it and plug it in when someone call me on Teams or Skype. No dropouts, clear sound and apparently my voice sounds good on the mic. Fit for purpose. Retail price is a little expensive.