Love this machine! Have had it for 1.5 years now. Great price, very compact (perfect for small kitchens) and makes lovely coffee. Didn't take long to learn how to use it. The only thing that's a bit annoying with it (and it might just be my machine) is that even once it has warmed up, the milk steamer can take awhile to get going. I find that turning the dial a few times on and off helps get it going properly. Otherwise, brilliant machine! I even dropped it and it's still working well.