I have installed the scanner, I have downloaded and installed the software that HP offers as a WIndows 10 update. My desktop HP Envy does not see the scanner. I've also swapped out cables, read forums etc. and I cannot get this thing working.

I have installed the scanner, I have downloaded and installed the software that HP offers as a WIndows 10 update. My desktop HP Envy does not see the scanner. I've also swapped out cables, read forums etc. and I cannot get this thing working.

Home scanners have shown little technical innovation over the past few years. However, HP's Scanjet G4050 has broken the mould with the first so-called six-colour scanner, using two lamps to provide RGB feedback plus extra colour information.