I have installed the scanner, I have downloaded and installed the software that HP offers as a WIndows 10 update. My desktop HP Envy does not see the scanner. I've also swapped out cables, read forums etc. and I cannot get this thing working.

I have installed the scanner, I have downloaded and installed the software that HP offers as a WIndows 10 update. My desktop HP Envy does not see the scanner. I've also swapped out cables, read forums etc. and I cannot get this thing working.

It will batch scan a lot 35mm strips at a time, that was my rational for buying it over the epson variant which only does two strips of negatives at a time. The stock software is pretty crummy, unlike the epson software (I use the v700 at work), so I bought vuescan software.